Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Your privacy is important to us. It is Gohealthy’s policy to respect your privacy and comply with any
applicable law and regulation regarding any personal information we may collect about you,
including across our website, https://gohealthy.lk, and other sites we own and operate.
This policy is effective as of 1st of June 2021 and was last updated on 1st of June 2021.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using
or participating in any of our services and promotions, and any information automatically sent by
your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your
web browser. It may include your device’s Internet Protocol (IP) address, your browser type and
version, the pages you visit, the time and date of your visit, the time spent on each page, other details
about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying by itself, it may be
possible to combine it with other data to personally identify individual persons.
Personal Information
We may ask for personal information which may include one or more of the following:
- Name
- Email
- Phone/mobile number
- Home/mailing address
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In
which instance, we only collect personal information that is reasonably necessary to provide our
services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal
information will not be further processed in a manner that is incompatible with these purposes:
We may collect, hold, use, and disclose information for the following purposes, and personal
information will not be further processed in a manner that is incompatible with these purposes:
- to contact and communicate with you
- for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
- to enable you to access and use our website, associated applications, and associated social media platforms
- for security and fraud prevention, and to ensure that our sites and apps are safe, secure, andused in line with our terms of use
Please be aware that we may combine information we collect about you with general information or
research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will
protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized
access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no
method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data
security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security
of your own information within the bounds of our services.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on
what we are using your information for, in accordance with this privacy policy. If your personal
information is no longer required, we will delete it or make it anonymous by removing all details that
identify you.
However, if necessary, we may retain your personal information for our compliance with a legal,
accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or
historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not
knowingly collect personal information about children under 13.
International Transfers of Personal Information
The personal information we collect is stored and/or processed where we or our partners, affiliates,
and third-party providers maintain facilities. Please be aware that the locations to which we store,
process, or transfer your personal information may not have the same data protection laws as the
country in which you initially provided the information. If we transfer your personal information to
third parties in other countries: (i) we will perform those transfers in accordance with the
requirements of applicable law; and (ii) we will protect the transferred personal information in
accordance with this privacy policy.
Your Rights and Controlling Your Personal Information
You always retain the right to withhold personal information from us, with the understanding that
your experience of our website may be affected. We will not discriminate against you for exercising
any of your rights over your personal information. If you do provide us with personal information
you understand that we will collect, hold, use and disclose it in accordance with this privacy policy.
You retain the right to request details of any personal information we hold about you.
If we receive personal information about you from a third party, we will protect it as set out in this
privacy policy. If you are a third party providing personal information about somebody else, you
represent and warrant that you have such person’s consent to provide the personal information to us.
If you have previously agreed to us using your personal information for direct marketing purposes,
you may change your mind at any time. We will provide you with the ability to unsubscribe from our
email-database or opt out of communications. Please be aware we may need to request specific
information from you to help us confirm your identity.
If you believe that any information we hold about you is inaccurate, out of date, incomplete,
irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will
take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or
out of date.
If you believe that we have breached a relevant data protection law and wish to make a complaint,
please contact us using the details below and provide us with full details of the alleged breach. We
will promptly investigate your complaint and respond to you, in writing, setting out the outcome of
our investigation and the steps we will take to deal with your complaint. You also have the right to
contact a regulatory body or data protection authority in relation to your complaint.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no
control over the content and policies of those sites, and cannot accept responsibility or liability for
their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes,
current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy
policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of,
as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following
details:
www.gohealthy.lk
business@gohealthy.lk
0115500500
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Privacy Policy
